Skip to content

What we found when we checked.

Most writing about AI in business is done by people selling AI. These are the notes we take when we go and look: every number names its source and its date.

88 notes 359 sources behind them, of 485 on the register Last checked 5 October 2026

Start here

Latest

Getting started · 4 Oct 2026 · 4 min read · 2 sources

Before you buy AI, look at your spreadsheets

AI can only work with the information you give it. A practical guide to finding, tidying and checking your data first, with a short checklist.

Every note

88 of 88

  1. What agents can do Agentic AI: when should software take actions for you? 4 Oct 2026 · 5 min · 5 sources
  2. Getting started AI for charities: five uses that don't need a big budget 4 Oct 2026 · 5 min · 10 sources
  3. Getting started An AI policy your team will actually read (with a one-page template) 4 Oct 2026 · 5 min · 8 sources
  4. Getting started Before you buy AI, look at your spreadsheets 4 Oct 2026 · 4 min · 2 sources
  5. What agents can do Chatbots that don't make things up: how retrieval works 4 Oct 2026 · 5 min · 3 sources
  6. Buying AI Copilot, ChatGPT, Claude or Gemini: how to choose for your team 4 Oct 2026 · 4 min · 11 sources
  7. Scotland Edinburgh and AI: sixty years of teaching machines 4 Oct 2026 · 4 min · 16 sources
  8. Buying AI How to tell if an AI project worked 4 Oct 2026 · 5 min · 2 sources
  9. Scotland Paying for an AI project in Scotland: what's available in 2026 4 Oct 2026 · 5 min · 12 sources
  10. Scotland The EU AI Act in 2026: what a Scottish business needs to know 4 Oct 2026 · 5 min · 10 sources
  11. Security & data UK GDPR and AI tools: a practical checklist for small organisations 4 Oct 2026 · 5 min · 13 sources
  12. Getting started What is a large language model? A plain-English guide 4 Oct 2026 · 5 min · 10 sources
  13. What we found Where AI actually saves time: what the research says 4 Oct 2026 · 5 min · 5 sources
  14. What agents can do Why AI gets things wrong, and how we design around it 4 Oct 2026 · 5 min · 3 sources
  15. Getting started Your first AI automation: pick something boring 4 Oct 2026 · 5 min · 3 sources
  16. Security & data £320 buys five controls, and £25,000 of cover if you tick the box. 23 Sept 2026 · 5 min · 3 sources
  17. Advice & compliance £9.1bn, 12.1 million agreements, and an average of £829. 23 Sept 2026 · 6 min · 4 sources
  18. Lettings 436,000 filed. HMRC expected 864,000. 23 Sept 2026 · 5 min · 3 sources
  19. Being found A “last checked” date nobody has to renew is decoration. 23 Sept 2026 · 6 min · 3 sources
  20. Being found Cutting the words in half made the page 58% more usable. 23 Sept 2026 · 6 min · 5 sources
  21. Getting started Eighty-six hours a year chasing money you have already earned. 23 Sept 2026 · 5 min · 5 sources
  22. What we found Eleven new duties in fifteen months. Which reach you? 23 Sept 2026 · 6 min · 3 sources
  23. What we found Five business rates multipliers, and a relief that became a rate. 23 Sept 2026 · 5 min · 3 sources
  24. Lettings Four missed deadlines cost £200. The free year is 2026-27 only, which is the trap. 23 Sept 2026 · 5 min · 5 sources
  25. Supplier checks In November, a name on the register starts meaning something. 23 Sept 2026 · 6 min · 3 sources
  26. Lettings Letting agents joined the AML register in 2020. Since December, the fees and the threshold both moved. 23 Sept 2026 · 5 min · 6 sources
  27. Lettings On one day, every tenancy in England changed at once. 23 Sept 2026 · 6 min · 5 sources
  28. Advice & compliance Only 29% of firms tested what their product does to a vulnerable customer. 23 Sept 2026 · 6 min · 2 sources
  29. Mortgage broking Purchase approvals fell. Remortgaging did not. That is your July. 23 Sept 2026 · 5 min · 3 sources
  30. What we found Ranking job applicants is on the EU’s high-risk list. Most firms do it. 23 Sept 2026 · 6 min · 3 sources
  31. Being found Search referrals to finance content fell 23% in one quarter. 23 Sept 2026 · 5 min · 2 sources
  32. What we found Ten per cent busier, and the wait more than doubles. 23 Sept 2026 · 6 min · 3 sources
  33. What we found The CMA fined £4.7m in its first year of deciding for itself. 23 Sept 2026 · 5 min · 2 sources
  34. Buying AI The FCA is testing AI with fifteen named firms, in public. 23 Sept 2026 · 5 min · 2 sources
  35. Advice & compliance The FCA read 180 board reports. Here is what it said was missing. 23 Sept 2026 · 6 min · 3 sources
  36. Advice & compliance The fraud rule that covers 99.8% of claims, and splits the bill. 23 Sept 2026 · 6 min · 6 sources
  37. Employment The levy you do not pay just changed what an apprentice costs you. 23 Sept 2026 · 5 min · 4 sources
  38. Advice & compliance The Ombudsman took 53,600 cases in a quarter. A quarter of them stuck. 23 Sept 2026 · 5 min · 2 sources
  39. Security & data The Online Safety Act applies to all sizes. Including yours. 23 Sept 2026 · 5 min · 3 sources
  40. Lettings The spending cap on a rented home goes from £3,500 to £10,000. 23 Sept 2026 · 5 min · 3 sources
  41. Advice & compliance The UK’s AI rulebook has an author now, and it is the ICO. 23 Sept 2026 · 5 min · 3 sources
  42. What we found Thirty days is already in the contract. You did not negotiate it. 23 Sept 2026 · 6 min · 3 sources
  43. Employment Thirty employers, sixteen letters, and three things they were told. 23 Sept 2026 · 5 min · 3 sources
  44. What we found This site refuses to build when one of its own figures goes stale. 23 Sept 2026 · 6 min · 3 sources
  45. Getting started Three quarters of UK businesses employ nobody at all. 23 Sept 2026 · 5 min · 3 sources
  46. Employment Two employment changes already landed. The big one is January 2027. 23 Sept 2026 · 5 min · 2 sources
  47. Security & data Two hundred people is where a new duty starts. 23 Sept 2026 · 5 min · 3 sources
  48. What we found Two of three, and you have a criminal offence to defend. 23 Sept 2026 · 6 min · 3 sources
  49. What we found Two thirds of bank branches have closed. The rule that replaced them. 23 Sept 2026 · 5 min · 3 sources
  50. What we found What a regulator does in its first year with a new power. 23 Sept 2026 · 5 min · 3 sources
  51. Advice & compliance What actually happens to a complaint, stage by stage. 23 Sept 2026 · 5 min · 3 sources
  52. What we found You do not have to turn over every stone. You do have to say why. 23 Sept 2026 · 5 min · 5 sources
  53. Being found Your old website is still in Google, and it is sending people nowhere. 23 Sept 2026 · 6 min · 3 sources
  54. What we found Your payment record now goes in the directors’ report. 23 Sept 2026 · 5 min · 3 sources
  55. Being found Your website may be in scope of an EU law you have never read. 23 Sept 2026 · 6 min · 4 sources
  56. What we found Nuggets and fool’s gold: the figures we took off our own site. 20 Sept 2026 · 7 min · 4 sources
  57. Buying AI Software that sells, and software that just costs. 20 Sept 2026 · 6 min · 3 sources
  58. Buying AI The £200 floor: below this, buying the tool costs more than the tool. 20 Sept 2026 · 6 min · 3 sources
  59. Buying AI What this website costs to run. The whole bill, line by line. 20 Sept 2026 · 6 min · 3 sources
  60. Security & data A 24-hour clock, and your IT supplier is in scope. 18 Sept 2026 · 5 min · 3 sources
  61. Lettings Four quarterly updates a year, and the return as well. It started in April. 18 Sept 2026 · 5 min · 3 sources
  62. Being found On 15 September the default changed. Your site may have stopped talking to AI. 18 Sept 2026 · 6 min · 4 sources
  63. Scotland Scotland has an AI strategy. Here is the part a small firm can use. 18 Sept 2026 · 5 min · 4 sources
  64. Pensions Six weeks to connect. What the dashboard deadline is really testing. 18 Sept 2026 · 6 min · 5 sources
  65. Advice & compliance Targeted support went live in April. Twenty-three million people are the reason. 18 Sept 2026 · 7 min · 4 sources
  66. Buying AI The AI deadline moved to December 2027. What it does not buy you. 18 Sept 2026 · 6 min · 6 sources
  67. Mortgage broking The mortgage rulebook is being rewritten in parts. The running order. 18 Sept 2026 · 6 min · 5 sources
  68. Advice & compliance The redress rules change on 1 October. What to record either way. 18 Sept 2026 · 6 min · 5 sources
  69. Advice & compliance What your agent is allowed to decide on its own, since February. 18 Sept 2026 · 7 min · 3 sources
  70. Advice & compliance 18 of 45 citations did not exist. What a court said about AI drafting. 11 Sept 2026 · 7 min · 2 sources
  71. Advice & compliance 26% of UK adults trust ChatGPT for financial advice. The FCA counted. 11 Sept 2026 · 7 min · 6 sources
  72. Lettings Four months into the Renters’ Rights Act: the clocks an agent keeps. 11 Sept 2026 · 6 min · 5 sources
  73. What we found One in three UK businesses now use AI. One in ten use it seriously. 11 Sept 2026 · 6 min · 3 sources
  74. Supplier checks Seven million people have until November to prove who they are. 11 Sept 2026 · 7 min · 4 sources
  75. Product compliance You may not need the UKCA mark at all. What the CE decision covers. 11 Sept 2026 · 5 min · 5 sources
  76. What agents can do AI agents now beat humans at desktop tasks. On long jobs the best finishes 31%. 8 Sept 2026 · 6 min · 4 sources
  77. Advice & compliance Can an IFA use AI to write suitability reports without breaching Consumer Duty? 8 Sept 2026 · 7 min · 2 sources
  78. Enquiries Do the arithmetic on your unanswered phone before you buy anything. 8 Sept 2026 · 5 min · 1 sources
  79. Outbound Does AI-written outreach work? 31 million emails say something uncomfortable. 8 Sept 2026 · 6 min · 1 sources
  80. Mortgage broking Half of what brokers send lenders is wrong first time. Here is where the hours go. 8 Sept 2026 · 6 min · 1 sources
  81. Advice & compliance In a regulated firm, the audit trail is the product. 8 Sept 2026 · 6 min · 3 sources
  82. Lettings Nobody answers the phone after six, and your customers already know. 8 Sept 2026 · 2 min · 2 sources
  83. Buying AI Per-minute AI pricing charges you for the thing working. 8 Sept 2026 · 5 min · 1 sources
  84. Appointments The cheapest fix for missed appointments is one line in a text message. 8 Sept 2026 · 3 min · 2 sources
  85. What we found Twenty-six machinery standards stop counting on the same day. 8 Sept 2026 · 6 min · 4 sources
  86. What we found We checked five AI statistics we were about to publish. Three had no source. 8 Sept 2026 · 7 min · 7 sources
  87. Getting started What to automate first in an advice firm, and what to never automate. 8 Sept 2026 · 6 min · 2 sources
  88. Being found Your firm may be invisible to ChatGPT. Here is how to check in ten minutes. 8 Sept 2026 · 6 min · 3 sources

By topic

Topics two or more notes share

The topic links on every note land here.

Advice & compliance 9 notes

Agents 2 notes

AI adoption 4 notes

AI agents 2 notes

AI governance 2 notes

Audit trail 7 notes

Automated decision-making 3 notes

Automation 2 notes

Being found 4 notes

Buying AI 8 notes

Cash flow 3 notes

Companies House 2 notes

Complaints 2 notes

Compliance 13 notes

Consumer Duty 4 notes

Consumer protection 2 notes

Data 2 notes

Data protection 6 notes

Data quality 4 notes

Declaration of conformity 2 notes

Designated standards 2 notes

Employment 4 notes

EU AI Act 3 notes

FCA 8 notes

Financial Ombudsman 3 notes

Fraud 2 notes

Funding 2 notes

Getting started 8 notes

Governance 4 notes

HMRC 4 notes

ICO 2 notes

Identity verification 2 notes

Landlords 4 notes

Lead response 2 notes

Letting agents 2 notes

Lettings 6 notes

Making Tax Digital 3 notes

Mortgage broking 3 notes

Pilots 2 notes

Pricing 4 notes

Procurement 2 notes

Product compliance 2 notes

Record keeping 2 notes

Recruitment 3 notes

Redress 3 notes

Regulation 8 notes

Scotland 4 notes

Section 21 2 notes

Security 4 notes

Small firms 12 notes

Sourcing 2 notes

Supplier due diligence 3 notes

UK GDPR 4 notes

UKCA marking 2 notes

Verification 2 notes

Vulnerable customers 2 notes

What we found 13 notes

New notes arrive by feed, not by newsletter: nothing to sign up to, and nothing to unsubscribe from. If a figure here has gone stale, tell us and we will correct it in public.

The feed